Why rdp not working

To help you figure out what the problem could be, here are two of the most common types:. A remote desktop connection can be unsuccessful when there are no communication paths. Follow the steps below to clear the cache:. Now check with the Preferred network adapter that the correct DNS server is being used. Being able to connect to another computer remotely has become an essential tool for working remotely. Were you able to connect successfully? Let us know in the comment section below. Note that you should enable PSRemoting on the remote computer to execute the above command.

If not, you can use PsExec to enable PowerShell remoting with the command below:. If your user account has no administrator privileges, you should be a member of the local Remote Desktop Users group to access the remote machine via RDP. By default, no members are in this group, and only members of the Administrators group can connect via RDP. Read this 4sysops article to learn how to add users remotely to a user group. Ensure Remote Desktop is enabled on the remote computer.

The RDP listener could be inactive. And from the command prompt, you can use the next command if the Remote Registry service is running on the remote computer:.

On both the local client computer and the remote target computer, the following services should be running:. The UmRdpService is an RDP port redirector service, which helps redirect drives, printers, and ports from the local to the remote machine. For example, if you want to map all of your local drivers to the remote computer, this service will do the job.

Note that sometimes restarting the service won't fix the issue, and you have to reboot the machine after reconfiguring the Startup Type to Automatic. The PowerShell command below starts both of these services remotely if they are in a stopped state.

Note that this only works if the service Startup Type is set to either Automatic or Manual. The output of the command should be either 0 started or 10 already running. Check out this article to learn more about return codes and their descriptions. You can enable or disable Remote Desktop centrally through Group Policy settings. If the setting is Disabled , you should change it to Enabled or Not Configured. Also you can use rsop. By default, the RDP client verifies that the Remote Desktop service on the remote computer is listening on port If not, another application could be occupying the same port.

To check whether any remote session RDP-TCP already exists on that computer, use qwinsta , which gives you a list of local as well as remote sessions. To verify that the Remote Desktop service is using the correct port, use the Registry Editor.

If the output of the RDP port value is 0xd3d hex , your RDP port is configured with a default port, which is In the screenshot above, the default RDP port was changed to In this case, either you have to change the RDP port to the default one, or you access the remote machine via the new port In the Remote Desktop client, you have to specify the custom RDP port in the computer address space as shown in below:.

If another application is using the RDP port, you have to find that application on the remote machine and then reconfigure it to use a port other than Use the netstat command to find the application PID listening on port And with the tasklist command, you can identify the name of the application running with this PID as shown below:.

Check whether another process is using the RDP port. Checking all those possible connectivity issues manually is a time-consuming task. I wrote a little PowerShell script that automates this task. The screenshots below shows the output of the script. The latest version is available for download from the Github. Subscribe to 4sysops newsletter! Many articles discuss Remote Desktop connection problems. I wrote this one mainly to compile all possible causes of failed RDP connections.

If you know of another possible cause, please post a comment below. Want to write for 4sysops? We are looking for new authors. Read 4sysops without ads and for free by becoming a member! Monitoring and managing remote endpoints and supporting remote users can be challenging. The latest release of Pulseway RMM provides This tool consolidates them into groups and thus It provides the ability to host remote In this post, we will take a look at the new features of Microsoft's terminal emulator Windows Terminal v1.

Are you looking for an open-source alternative to commercial video conferencing tools such as Zoom? We look at BigBlueButton, If users from unsecure networks primarily the Internet want to access a remote desktop deployment, an RD Gateway should The RD Gateway is designed to secure access to remote desktop deployments from untrusted networks.

There are several options Here is the tutorial:. Step 1: Type allow an app through windows firewall in the search box and then click the best match one. Step 3: Find Remote Desktop and then check the box under the Private tab.

Click OK to save changes. Step 4: Close the window and then the Remote Desktop connection not working error should be fixed. If you want to turn Windows Firewall for Windows 10 on or off, this post will tell you all the steps and show you a great alternative to Windows Firewall.

If the Remote Desktop connections are not allowed in your Windows, then the Windows 10 Remote Desktop not working error will occur. Step 1: Press the Win key and the I key at the same time to open Settings. Step 3: Find Change settings to allow remote connections to this computer in the right panel and then click Show settings next to it. Click Apply and OK to save changes. Step 5: Close the window and then the Remote Desktop can't find the computer error should be fixed.

There you go, the Windows firewall will now allow you to connect to this PC remotely using remote desktop protocol. Just like changing the firewall settings, it is necessary that you allow remote connection as well if you are using remote desktop for the very first time.

So in order to do this:. Remote connections are now enabled and now you can use it for the very first time. When you try using the remote desktop feature, the scaling feature of windows should be turn off as it might not be compatible with the device that will control your computer.

This is a very recommended method as it has helped fix the error of the remote desktop. So in order to turn off the custom scaling follow the method:. Another option that has worked for many is to disable IPv6 internet protocol version on your network adapter.