If the Budget Billing amount needs to be adjusted higher or lower than current monthly payments to reflect actual usage, BGE will notify customers one month prior to the change with the new Budget Billing payment amount. Budget Billing is a voluntary program, so you may start or stop Budget Billing at any time. There are no activation or cancellation fees associated with Budget Billing.
If you decide to cancel this program, your account will go through a settlement and if any Budget Billing credits exist, they will be applied to your bill. If a pay off balance exists, you will be billed for that balance. We will review your Budget Billing on a quarterly basis. Based upon your usage, the budgeted amount can be adjusted. The bill will always show details of the actual charges and consumption for the billing period, as well as your account balance.
If an adjustment to your Budget Billing amount is needed, BGE will always notify you on the bill one month prior to the change taking place. The new budget billing payment amount will also appear under 'Important Information About Your Bill'. BGE will always notify you one month prior to the change with your new budget billing payment amount. The charges from the supplier will be listed as a separate item on the bill.
To be eligible for Budget Billing, your energy bill must be current and up to date. Choice ID numbers are not the same as your BGE account number, and competitive energy supplier will request your Choice ID Number when you sign up for or change your electric or gas supply plan. If you have already chosen a competitive supplier, you will not need to give them your new Choice ID number unless they request it.
View sample bill. Once you have selected a competitive supplier, contact that supplier directly. They will request your Choice ID number when you sign up for or change your electric or gas supply plan. After you authorize a supplier to enroll you, the supplier will contact BGE directly about the changes to your account.
Slamming is switching a customer's energy supplier without the customer's authorization. Cramming is adding charges to a customer's bill for service that were not authorized by the customer.
Both slamming and cramming are illegal. If you suspect you are a victim of either of these practices, call the Maryland Public Service Commission at 1- BGE does not own electric generating plants or natural gas production facilities. We purchase the gas and electricity we sell to customers at a regulated price that reflects a market price at the time of purchase.
Our profits are not affected by increases or decreases in the price of natural gas or electricity. You will want to carefully compare the details of each supplier's offers. Does the supplier offer a flat rate, charge a variable market rate, or guarantee a discount compared to BGE's price? You should also consider the length of the contract term and ask if the supplier charges an early termination fee. Consider other factors that may be important to you.
That means if your supplier fails to fulfill its contract with you, you are assured of receiving your supply from BGE, or you can opt to select another supplier if one is available. The only exceptions to the Provider of Last Resort designation are certain large commercial and industrial gas customers that have elected not to have BGE serve as their Provider of Last Resort.
BGE will continue to respond to emergencies and gas odors and to restore power during outages. Simply call In addition, the PSC maintains a directory of gas and electricity suppliers that have met PSC and utility requirements to provide service in Maryland. View BGE's full directory of suppliers. Some suppliers prefer to bill separately, in which case your BGE bill will include our delivery charges only.
You should still call BGE if you have any questions about the delivery portion of your bill. It is your responsibility to ensure that you have fulfilled the terms of your contract before you switch suppliers. Most suppliers have minimum contract requirements and some may impose a fee for early cancellation.
BGE installs and maintains the meters to make sure the energy you use is being measured properly, so that you receive accurate bills. Our customers also have responsibilities when it comes to the gas and electric meters. There must be a minimum of three feet of clear space around each meter. While certain meters can be read electronically, these also need to be kept free of the obstructions that may interfere with the electronic transmission and upkeep of the meter and its components.
Even if BGE is still able to read the meter, these obstructions can often prevent necessary meter maintenance or replacement. This is why we ask customers to ensure there is a minimum of three feet of clear space around each meter.
Customers may not realize that quick access to the meter may be critical in an emergency situation. Please make every effort to keep the meter accessible, or to fix any current situation that is preventing BGE from accessing the meter. If the meter is inside or inaccessible, BGE will make attempts to schedule an appointment.
Potential remedies may be as simple as pruning a hedge or may require hiring a plumber or electrician, at your expense, to relocate the meter. Our business hours are Monday through Friday from 7am to 7pm. This information can also be found online at BGE. How do I get a refund for Sales tax and applicable local energy taxes paid in prior periods that I should not have paid? The customer must apply for the refund with the appropriate governmental entity in order to receive the refund.
BGE does not refund the taxes. View the refund forms and instructions below. In conjunction with the refund process — in the event a customer is missing a bill or bills from a prior period, BGE may provide bill copies at no cost. Sales and Use Tax Refund Application. Refund Procedure for Nonprofit Organizations.
Refund Procedure for Governmental Organizations. Refund Procedure for Manufacturing Organizations. Click on the link below to view the form which must be completed. Condominium Questionnaire. Click on the link below to view a sample of the certificate.
A governmental certificate does not have an expiration date. When submitting your documentation — please ensure that you have provided a list of all BGE account numbers covered by the exemption. You may PDF your tax exemption certificate and any corresponding documentation to the following email address: TaxCertificateMailbox constellation. Government Certificate Sample. As a manufacturing customer, an exemption is available to you for Maryland Sales tax and Baltimore City Energy taxes.
Please click the link below to view the certificate which must be completed. Please note — retail food vendors are not considered eligible for the manufacturing exemption by the State of Maryland. Exemption Certification. As a non-profit customer, an exemption is available to you for Maryland Sales tax, and the following local energy taxes: Baltimore County and Anne Arundel County.
Outage Smell Natural Gas? Pay Bill Moving Contact Us. The library zone below is used to load resources. It does not appear on display pages. Please use caution when editing its contents. Pay My Bill. Pay Bill Online. Pay as a Guest Online. Automatic Payment. Find a Payment Location.
Payment Arrangements. Enroll Now. Other Ways to Pay. Due Date Extension. My Bill Details. Billing Options. Budget Billing. Budget Billing FAQs. Paperless eBill. Account History. Understanding My Bill. View Sample Bill. View Bill Inserts. Estimated Bills. High Bill FAQs. Deposit and Refund FAQs. View Sample Bill tab 2.
View Sample Bill tab 3. My Usage. View My Usage. What Uses Most. My Green Button Data. Electric Service. Please allow some time for this meter exchange as we work to meet the needs of all our customers. You may be trying to access this site from a secured browser on the server. Please enable scripts and reload this page. Turn on more accessible mode. Turn off more accessible mode. Skip Ribbon Commands. Skip to main content. Turn off Animations. Turn on Animations.
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Pay Bill Moving Contact Us. The library zone below is used to load resources. It does not appear on display pages. Please use caution when editing its contents. Smart Grid. Smart Meters. The opt-out fees will be itemized on your bill. If you change your mind after opting out and decide you would like to have a smart meter installed, please call BGE at After this period, the opt-out fees will not be refundable. If you inform BGE that you want to opt out, according to the PSC order, you will be opting out of both the electric and gas meter upgrades.
Customers who already have a smart meter still have the option to opt out. Please contact BGE with your request to remove your smart meter. Please allow some time for this meter exchange as we work to meet the needs of all our customers. Opt-out fees continue to apply to all non-smart meters, including ERT meters.
The ERT meter does not require physical access to be read, but enables accurate and timely readings and reduces the potential for estimated bills that can result from meters that are inaccessible. The ERT meter does not have the capabilities to enable participation in smart meter enabled programs that provide customers with energy use reports, rebates for conserving energy on high usage days, or time-of-use TOU rates.
RF exposure is a function of transmitter power wattage , duty cycle RF transmit duration , transmit frequency, and distance from RF source. ERTs transmit encoded data proactively so they can be read by passing meter readers or reactively when signaled by a passing reader. In , the Maryland Public Service Commission convened a hearing to consider, among other things, the health effects of smart meters, and concluded that it did not find convincing evidence that smart meters pose any health risks to the public at large.
This is the power at the meter. The RF exposure from smart meters and ERTs is less than the RF exposure from many commonly used items such as handheld cell phones, cordless phones, remote control toys and nursery monitors. Just like smart meters or any device using RF technology, the ERT radio devices must be certified to the rules of the Federal Communications Commission.
You may be trying to access this site from a secured browser on the server. Please enable scripts and reload this page. Turn on more accessible mode. Turn off more accessible mode. Skip Ribbon Commands. Skip to main content. Turn off Animations. Turn on Animations. A technical error has occurred. Please contact our Customer Care Center if you have questions.
It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again. Outage Smell Natural Gas? Pay Bill Moving Contact Us. The library zone below is used to load resources. It does not appear on display pages. Please use caution when editing its contents. Smart Grid. Smart Meters. Smart Meter Opt Out. Resource Center. Electric Vehicles. Register Your Vehicle. Residential Charger Rebate. Multifamily Property Rebate. EVsmart Charger Finder. Check Eligibility.
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