Me thinks Sky is having an issue. But, heck, they're not accountable well, only for their revenues. Call Sky to report it. It's clearly not a Sky issue. After taking forum advice, I unplugged the plug from the wall, for around five minutes.
Plugged back in, and away you go, happy days, everything is back to normal. No suggested steps work. New router, other devices fine. On Demand fail. Repeatedly tried all suggestions. Sky now want to push me into having Q. Firstly, it means losing all my treasured saved recordings for which I have paid Sky considerable money to be able to record and keep my favourites. Will Sky replace those that even can be replaced on dvd? Secondly, they have no engineer slot for weeks, during which my service is now greatly reduced but I am still paying a small fortune for what I am supposed to be getting.
Thirdly, the last time there was an issue with my hd box, Sky said I owned it now so engineer cost would be on me, but this time they are saying they want the hd box back with my saves on it when the engineer brings the stupid Q box.
I will be calling them back to see what they intend to do about me paying for a service I'm not getting but I would appreciate help on the issue in general. Yes, Sky are pushing it but you don't have to have it.
That said, you wouldn't have access to the recordings on it even if you did keep it. About Sky Community Offers. Sign In. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Search instead for. Did you mean:. Discussion topic: On demand not working. All forum topics Previous Topic Next Topic. However, we request you to go step by step rather than skipping one. This is a heavyweight product from the renowned Sky group. Using this service, users can get the best of on-demand movies and shows and even record them.
Although it is free for all users, few shows require an extra subscription. This High definition video service is a real competitor to the likes of Amazon Prime, Netflix etc. However, every technology has some downside also.
While most users are satisfied with the service, some complaint about Sky on demand to be not working properly for them. Though the service has gained immense popularity among users, however, users face problems while using it.
Some of the major problems and errors that the subscribers of this company face are as follows:. This normally happens when you try to see any shows which are not a part of your subscription. Also, a bad Internet connection can also be a reason. This is generally seen when your Internet connection is not properly setup. This is not a big issue and can be fixed easily. Check out the network troubleshooting below. This is quite a common error and is shown even if you have a subscription in place.
If you face this problem and your download is stuck in between, try the following steps to pause and resume the service:. However, if you are unsure of the problem, or the error is not among the mentioned above, we recommend you to go for the undermentioned troubleshooting method.
Follow the steps one by one and you should fix your Sky on Demand very soon. Check out if you have Ultimate on Demand or the BoxSets subscription. Yes, it may sound normal, but many users overlook this and think they have all the required package. If you are unsure you can check out with the support staff to find out your opted services. A simple restart can fix many issues with Skybox and services.
However, the restart process is not just switched off and on. Create an account. Edit this Article. We use cookies to make wikiHow great. By using our site, you agree to our cookie policy. Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article methods. Tips and Warnings.
Related Articles. Method 1. This means your router is powered on and connected to the Internet. Method 2. Method 3. Select the name of your wireless network, then enter your network password.
Method 4. The system will prompt you to connect the Sky box to your Internet router. Method 5.
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