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Confirm email. Password at least 8 characters. Confirm password. Already have an account? Click here to log in. Cons: "There was hardly any service. The flight left at pm. We were served dinner an hour later and given a bottled water. Then we never saw any of the attendants until 10 hours later.
I had to hunt someone down in order to get some more water. Pros: "Comfortable flight. Cons: "Food and entertainment options. Cons: "Seat backs recline violently and require help from behind to put upright. Cabin crew was less than interested in passenger service. Seat space was less than proper. Cons: "An old plane for a long haul to Australia, uncomfortable seats, freezing temperature in the cabin, mediocre food. Cons: "American airlines dont know what passengers need to enter a country and then rebooked me on new zealand air but quantos changed that and i dont know where my bags are.
Does the insurance i bought cover any if not all of these inconveniences. Pros: "The staff were polite and they took care of us well. Cons: "The flight got cancelled the first night and then was also cancelled the next night I just happened to have been moved to an earlier flight so I didn't get stuck there the second day. Pros: "Fantastic. Food was the best airplane food I have had so far.
Pros: "The crew was very friendly and attentive. Pros: "staff". Pros: "Crew was very courteous and understanding , helping us in best manners. Cons: "The food you can tell is heavily processed". Pros: "Crew member Alex in the Economy main cabin was wonderful. He tried to memorise as many passenger names as he could as they boarded, and clearly has an amazing capacity to do so. His attitude -- that doing this is worthwhile -- is unusual and highly commendable.
He immediately put people at ease. He was attentive, helpful, and very pleasant to all passengers throughout the very long journey. He was a remarkable crew member, turning a journey I had dreaded into one that was memorable. We were re booked flying through San Francisco, missing out on flying on qantas, which is what I had paid for since they are a premium airline.
We were booked on virgin America and then United for the international flight. Virgin America honoured our 2 bags, but united refused to. United also has service and aircraft which do not match the levels of qantas which I has specifically sought out.
Additionally their were a lack of amenities on both flights, and no food vouchers despite our travel delay of over 5 hours. This whole ordeal has cost me money, worktime, and created a lot of stress to where I have had to cancel meeting on my arrival in Sydney. Pros: "There was an excellent selection of movies to choose from. Breakfast was actually pretty tasty, and snacks and water were offered quite frequently.
The seat was reasonably comfortable, and reclines back a decent way. For how huge the plane was, the boarding process was super fast and efficient! Cons: "Seats were still rather cramped for my poor husband, who is 6'3. It is very hard to get out of your seat if you're in a window and all the seats on front are fully reclined, and I am relatively spry! Can't imagine an elderly or debilitated person trying to do so!
The in flight movies were great, but you had to use the headphones they provide, and none of the 3 pairs I tried worked well. All had constant static. Although the seats recline far, they also do it abruptly and are hard to get to come back up. The dinner we had the beef was not very good. The quality of the ground beef was what you would expect from a fast food place. The worst part of the flight was that the sat ALL the infants in the same area on the plane, and all right around us.
My husband had to move to a different seat to get some sleep! Thankfully, I can sleep through anything. Overall, less terrible than I expected a 17 hour flight to be, but could have been better. Some crew were very nice and helpful and others not so much. The first woman my husband asked told him rather abruptly that he wouldn't be able to use his CPAP machine. Then a really nice guy helped him get it set up. The turbulence was a bit scary for me, and the way the captain would announce it didn't help!
He'd just say "all passengers and crew be seated and fasted your seat belts" in a rather grim tone as the plane shook violently. Pros: "I liked the empty seat beside me. Cons: "No complaints, really. Wish I hadn't slept through the midnight snack. But I was able to sleep!
That's a hit! Pros: "Great service, comfortable seats, little to no turbulence, all around a great flight! Cons: "When seat in front of you is reclined it takes away a lot of your personal space and makes it impossible to get up to go to bathroom".
Pros: "Everything except the cabin temperature. Cons: "Some cabins had no heat.
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